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Watercare Services Limited
, New Zealand
Ki te ora te wai, ka ora te whenua, ka ora te tangata When the water is healthy, the land and the people are healthy Watercare, the largest water and wastewater utility in New Zealand, delivers more than 400 million litres of water to Auckland every day. Now is an exciting time to join Watercare, we're planning to spend $18.5 billion over the next
Job Source: Watercare Services LimitedWest Recruitment Pty Ltd
Auckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs Reference ID: 1137257 Contact: Dean Mumford Call: 0450 901 035 West Sector: Technology Job Summary - Circa $100k + Super & Benefits - Sydney CBD location - Great internal culture- Friendly and fun work environment Job Description Your New Employer West Technology has been retai
Job Source: West Recruitment Pty LtdWest Recruitment Pty Ltd
Auckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs Reference ID: 938446 Contact: Dean Mumford Call: 0450 901 035 West Sector: Technology Job Summary - Generous Salary package & Performance incentives - Hybrid WFH role - Sydney CBD location - Great internal culture- Friendly and fun work environment Job Description The Employer
Job Source: West Recruitment Pty LtdRocket Lab
Auckland, Auckland, New Zealand
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Ou
Job Source: Rocket LabRandstad
Auckland, Auckland, New Zealand
About the Role: We are seeking a skilled Service Desk Management professional to join an Auckland-based SaaS company. The business operates in the freight industry and are driven by sustainability. You'll play a crucial role in ensuring the smooth operation of bespoke applications, supporting both internal and external stakeholders. Your primary re
Job Source: RandstadMCS Group
Auckland, Auckland, New Zealand
MCS Group is seeking an experienced IT support manager to oversee a global helpdesk team. You will be leading, developing and managing a team of service desk professionals as they troubleshoot end users' issues, and requests along with their day to day management, is this the challenge you have been seeking? The role Oversee the strategic direction
Job Source: MCS GroupPotentia
Auckland, Auckland, New Zealand
Help Desk & IT Support (Information & Communication Technology) The role: If you're the kind of person who thrives in managing both applications, systems and teams, this role could put you at the core of a challenging yet rewarding environment. As the Service Desk Team Lead, your primary responsibility will be overseeing the resolution of complex t
Job Source: PotentiaPDP Pattle Delamore Partners
, New Zealand
Join an established and highly respected environmental and engineering consultancy with a nationwidepresence. Driven by solving the important infrastructure and environmental challenges facing NZ, we arestill growing and invite you to be part of our future. You will be working in a business that prides itself onour people-focused culture, our fun w
Job Source: PDP Pattle Delamore PartnersHowick, Auckland, New Zealand
Wavelength Water has over 17 years of experience in professional design, installation, maintenance and repair of water treatment systems used in municipal water supplies, swimming pools and commercial and industrial water treatment.
We also design, supply and install water purification systems for homes, communities, farms and commercial businesses. Our team has a wealth of knowledge and skills. Our mission is to help all New Zealanders access safe, healthy and pure water.
The Role:
Due to expansion in our organisation, we are looking for a skilled Service Team Lead with an engineering/trades background. This role is critical in the efficient development, management and delivery of service activities and parts/consumables sales, including quotations, technical service solutions, scheduling and reporting to customers and management for service and related sales activities.
Key Responsibilities
Draw up and maintain service agreements as required
Ensure profitability and staff productivity on all service activities
Provide quotations for service work, parts, consumables and equipment
Plan and schedule routine and reactive service work efficiently and accurately using company systems.
Work closely with the General Manager and Project Team Lead to ensure staff are being utilised efficiently across the business for operational activities
Ensure service reports are completed and sent to customers quickly and accurately
Provide early warning and input into forecasting the ordering of consumables and parts for jobs, ensuring adequate stock levels
Provide technical leadership for products, including assistance in specifying, quoting, commissioning, troubleshooting
Communicate timing effectively with customer and understands criticalities around the customers plant
Minimise non-billable work and re-work
Assist in the field when required for key commissioning activities, training and troubleshooting
Embraces the “they don’t call us, we call them” motto with regard to routine service activities
Build and maintain good working relationships with new and existing customers
Provide mentoring, training and support to staff as a senior team member
Help ensure team health and safety functions are embraced
Manage team outcomes and manage team member KPI’s
Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Services Team Leader?
How many years' experience do you have as a Roster Scheduler?
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Water Treatment Service Team Lead jobs in Howick, Auckland, New Zealand
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