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Freightways
Auckland, Auckland, New Zealand
Help Desk & IT Support (Information & Communication Technology) Freightways Information Services Ltd (FIS) is an internal shared services provider of information technology and advisory services to the Freightways businesses. It is responsible for managing Freightways' overall information technology infrastructure and maintains relationships with s
Job Source: FreightwaysShred-X
Auckland, Auckland, New Zealand
Career Opportunities: Service Desk Team Leader (12727) Requisition ID 12727 - Posted - Freightways Information Services - FIS NZ ServiceDesk - FIS Infrastructure - Freightways House, Level 1 North - Permanent Full Time - Information and communication technology - New Zealand - Auckland - Auckland City Freightways Information Se
Job Source: Shred-XRocket Lab
Auckland, Auckland, New Zealand
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Ou
Job Source: Rocket LabWest Recruitment Pty Ltd
Auckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs Reference ID: 1137257 Contact: Dean Mumford Call: 0450 901 035 West Sector: Technology Job Summary - Circa $100k + Super & Benefits - Sydney CBD location - Great internal culture- Friendly and fun work environment Job Description Your New Employer West Technology has been retai
Job Source: West Recruitment Pty LtdWavelength Water Ltd
Howick, Auckland, New Zealand
Wavelength Water has over 17 years of experience in professional design, installation, maintenance and repair of water treatment systems used in municipal water supplies, swimming pools and commercial and industrial water treatment. We also design, supply and install water purification systems for homes, communities, farms and commercial businesses
Job Source: Wavelength Water LtdSpark New Zealand Limited
Auckland, Auckland, New Zealand
We are seeing a customer inspired professional to join the Air NZ Concierge service desk at Auckland Airport. Spark look after Air NZ’s entire mobile and laptop fleet! You will be responsible for technical and provisioning mobile support and requests for our Air NZ clients, ensuring all inbound communication and incident/task handling is managed to
Job Source: Spark New Zealand LimitedEurofins Horti
, New Zealand
GMP Pilot Scale Facility Team Leader - Solution and Preparation support Full-time Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water
Job Source: Eurofins HortiRandstad
Auckland, Auckland, New Zealand
Expression of Interest Ad: Customer Service Manager / Team Lead: Build a Thriving Team! Are you a passionate and experienced Customer Service professional seeking exciting new challenges? We're building a network of high-performing leaders, and we want YOU! Express your interest today and let us showcase your skills to land you the perfect opportun
Job Source: RandstadAuckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs
Reference ID: 938446
Contact: Dean Mumford Call: 0450 901 035 West Sector: Technology Job Summary - Generous Salary package & Performance incentives
- Hybrid WFH role - Sydney CBD location
- Great internal culture- Friendly and fun work environment
Job Description The Employer
West Technology has been retained to recruit for an Australian owned MSP that continues to experience sustained growth. Founded in 2008, this IT Service provider offers IT support, cloud & data solutions as well as design and consultancy services to a diverse client base throughout Sydney.
The internal culture is underpinned by teamwork, accountability, trust and communication and there is a focus on keeping the fun in work- where there are social activities, team building exercises and flexibility promoted from the Directors down.
The Opportunity
Due to sustained growth, an opportunity has been created for a Service Desk Team Lead to join the team. Reporting directly to the two Directors his person will work closely with a highly skilled team to maintain service levels and the day to day operation.
Some of the key tasks will include:
•Develop an operational plan for the team including allocation of resources.
•Manage & mentor a team of motivated Service Desk technicians
•Monitor internal service levels and KPI’s to ensure SLA’s agreements are adhered to.
•Lead the planning and execution for Project delivery
•Oversee all policies, procedures and documentation for the function.
The Successful Applicant
•Will hold relevant IT qualifications / certifications such as ITIL.
•Has experience in a supervisory or leadership capacity within the Service Desk environment.
•Can manage Active Directory, O365, Microsoft Exchange and cloud services such as Azure.
•Is experienced with virtualisation technologies and has managed VMWare (or Hyper-V) virtual environments
•Has strong network management skills, including network hardware, networking concepts (TCP / IP, Routing, DNS, VLANs).
•Interpersonally, you are a proactive communicator who can build relationships with both internal and external stakeholders.
The Benefits
•Australian owned boutique MSP- Have an impact and influence in your career.
•Growing business offering opportunities for professional growth and development
•Team based culture- have fun at work.
•Work with a diverse range of companies across industries – Interesting & varied role
•Lead a high performing team with a great culture- Achieve great things!
•Work from Home flexibility
•Clearly defined career progression and advancement opportunities.
•Social culture- friendly and outgoing team that celebrates success.
Sound interesting? To apply online, please click on the link below. Alternatively, to discuss this opportunity further, please contact Dean Mumford on 0450 901035.
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Service Desk Team Lead jobs in Auckland, Auckland, New Zealand
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