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General/Business Unit Manager (CEO & General Management)
Operations Manager – Toyworld New Zealand
Associated Retailers (NZ) Ltd
Full time
Associated Retailers (NZ) Limited is a cooperative franchise that provides retail support and services to its Toyworld member shareholders and specialises in buying and marketing.
Toyworld is recognised as a truly iconic brand with stores throughout Australia and New Zealand, it is proudly the largest independent toy specialist in Australasia.
We are seeking an Operations Manager to manage our company-owned Toyworld Retail Store and provide support to our Toyworld members.
The Role :
Actively drive high performance, customer-focused, service and selling culture
Manage staffing, training and rostering
Maintain relationships with suppliers and service providers
Provide Membership Support to existing Toy members and onboarding support to new Toy members.
As an ideal candidate, you will be a strong leader with previous operational experience. You will have proven experience overseeing membership operations including product, marketing, store operations, eCommerce and logistics. You are a great communicator with strong solving skills. As the Operational Manager, you will use your strong commercial acumen to work closely with the Management Team to support the Company’s strategic, commercial, and operational goals. Reporting to the General Manager of Toys NZ, you will have extensive experience from within a membership-based and/or retail organisation to help grow our member value proposition, boost engagement and bring value to our members.
Responsibilities :
Oversee procedures and management of the company-owned store; in-store visual merchandising, product, and budgets.
Lead and manage staff including supporting staff performance reviews, training, coaching and leadership development.
Manage staff resources and rostering.
Providing Support to the Toy Members; shop Fitouts, POS Systems, leasing assistance, branding
Executing new store developments and conducting New Member Inductions
Selection Criteria :
Tertiary qualification in Business, Marketing and/or Commerce (or equivalent)
Previous experience in the Retail Industry and/or membership co-operatives is essential
Previous experience in merchandise management experience will be highly regarded
Experience in financial reporting and commercial acumen
Proven experience in customer and/or member relationships and supply management
Excellent planning and leadership skills
How to Apply
If this sounds like you - apply via the SEEK link only and include a current resume along with a cover letter outlining why you would be the ideal person for this role!
Only shortlisted applicants will be contacted
You must be an Australian or New Zealand citizen or Permanent Resident with full working rights to be considered for this role
Your application will include the following questions: How many years of people management experience do you have?
Do you have experience preparing work rosters?
How many years' experience do you have in the retail industry?
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as an operations manager?
Which of the following Microsoft Office products are you experienced with?
Do you have experience in a role which requires relationship management experience?
Have you worked in a role where you were responsible for budget management & forecasting?
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Operations Manager jobs in Auckland, Auckland, New Zealand
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