Operations Manager
Auckland, Auckland, New Zealand
Management (Manufacturing, Transport & Logistics)
Full time
$110K - $120K base + Company vehicle + Fuel Card +
Do you have a proven track record in the 3PL/domestic freight industry specifically in an operational management role and looking to grow your career? Then this could be the role for you!
THE COMPANY
Our valued client is a prominent player in the thriving logistics industry of New Zealand. They are renowned for delivering seamless global supply chain solutions, encompassing international freight, warehousing, and domestic delivery services to businesses and households across the nation. With a dedicated workforce of more than 450 professionals, they have established a significant presence throughout New Zealand, comprising 13 branch locations and 6 well-equipped warehouses strategically positioned across the country.
THE PURPOSE OF THE ROLE
With the assistance of the Shift Supervisor & the Home delivery coordinator, the Operations Manager is responsible for co-ordinating the metro loading, delivery and associated planning of the general metro, bulk and Home delivery freight within the depot daily.
Further responsibilities will include:
Ensure 100% of trucks depart at the required time, and linehaul freight is moved to agreed schedules.
98% or better linehaul and metro function scanning results
Ensure Metro truck utilisation is maximised on each run and daily plans for second cycles/two runs per day are in place where applicable
96% or better DIFOT results across all Metro/general transport deliveries, 75% or higher Home delivery NPS score average
Ensure inwards freight is delivered free from damage and in full quantity.
Ensuring that all collection times and line haul despatch times are monitored and recorded for reporting to customers.
Ensuring that weekly meetings are held with key operational staff with minutes and action points highlighted.
Ensure that all damage information is captured and reported to claims and customer services.
Plan and maintain own workload and work effectively
Presenting KPI’s and discussing variances.
Servicing and COF’s are completed to a timetable.
Completing monthly reports for RUC purchasing and vehicle servicing, COF and registration reports.
Establish effective operating plans and oversee the implementation of operating plans
Continually seek areas of service and operational improvement
Provide an optimum return on investment through utilisation and/or cost control.
Ensure all functions are performed
ABOUT YOU
Prior Transport Operations Knowledge with multiple delivery modes; Bulk/General/HD
Previous Transport operations or dispatch experience preferable.
MHE function awareness
Forklift Licence “F” endorsed
Excellent listening skills
Ability to work under pressure
Good numerical and analytical ability
Excellent problem solving ability
Strong interpersonal skills
Computer literate – Microsoft Office
Knowledge of FME (advantageous), E-road
WHAT WE OFFER
$110K - $120K base salary
Full use company vehicle
Fuel Card
Bonus based on performance
Career growth with ample opportunities
Direct line of support from the senior leadership team
Opportunities for professional growth and advancement within our organisation.
Ongoing training and development programs to enhance your skills.
Supportive and collaborative team environment.
How to Apply (NZ Residents Only)
In the first instance, please click ‘Apply Now’ via this advert with a customised and updated CV to show your relevant skills/experience for this role. Due to sheer volume, only shortlisted applicants will be contacted within 72 hours of your submission.
For any queries, please contact Craig Baird on 021 240 8957 , or email [email protected]
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as an operations manager?
How many years of people management experience do you have?
Which of the following forklift licences do you have?
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