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Operations Manager

Auckland, Auckland, New Zealand

Management (Manufacturing, Transport & Logistics)

Full time

$110K - $120K base + Company vehicle + Fuel Card +

Do you have a proven track record in the 3PL/domestic freight industry specifically in an operational management role and looking to grow your career? Then this could be the role for you!

THE COMPANY

Our valued client is a prominent player in the thriving logistics industry of New Zealand. They are renowned for delivering seamless global supply chain solutions, encompassing international freight, warehousing, and domestic delivery services to businesses and households across the nation. With a dedicated workforce of more than 450 professionals, they have established a significant presence throughout New Zealand, comprising 13 branch locations and 6 well-equipped warehouses strategically positioned across the country.

THE PURPOSE OF THE ROLE

With the assistance of the Shift Supervisor & the Home delivery coordinator, the Operations Manager is responsible for co-ordinating the metro loading, delivery and associated planning of the general metro, bulk and Home delivery freight within the depot daily.

Further responsibilities will include:

Ensure 100% of trucks depart at the required time, and linehaul freight is moved to agreed schedules.

98% or better linehaul and metro function scanning results

Ensure Metro truck utilisation is maximised on each run and daily plans for second cycles/two runs per day are in place where applicable

96% or better DIFOT results across all Metro/general transport deliveries, 75% or higher Home delivery NPS score average

Ensure inwards freight is delivered free from damage and in full quantity.

Ensuring that all collection times and line haul despatch times are monitored and recorded for reporting to customers.

Ensuring that weekly meetings are held with key operational staff with minutes and action points highlighted.

Ensure that all damage information is captured and reported to claims and customer services.

Plan and maintain own workload and work effectively

Presenting KPI’s and discussing variances.

Servicing and COF’s are completed to a timetable.

Completing monthly reports for RUC purchasing and vehicle servicing, COF and registration reports.

Establish effective operating plans and oversee the implementation of operating plans

Continually seek areas of service and operational improvement

Provide an optimum return on investment through utilisation and/or cost control.

Ensure all functions are performed

ABOUT YOU

Prior Transport Operations Knowledge with multiple delivery modes; Bulk/General/HD

Previous Transport operations or dispatch experience preferable.

MHE function awareness

Forklift Licence “F” endorsed

Excellent listening skills

Ability to work under pressure

Good numerical and analytical ability

Excellent problem solving ability

Strong interpersonal skills

Computer literate – Microsoft Office

Knowledge of FME (advantageous), E-road

WHAT WE OFFER

$110K - $120K base salary

Full use company vehicle

Fuel Card

Bonus based on performance

Career growth with ample opportunities

Direct line of support from the senior leadership team

Opportunities for professional growth and advancement within our organisation.

Ongoing training and development programs to enhance your skills.

Supportive and collaborative team environment.

How to Apply (NZ Residents Only)

In the first instance, please click  ‘Apply Now’  via this advert with a customised and updated CV to show your relevant skills/experience for this role. Due to sheer volume, only shortlisted applicants will be contacted within 72 hours of your submission.

For any queries, please contact Craig Baird on  021 240 8957 , or email  [email protected]

Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have as an operations manager?

How many years of people management experience do you have?

Which of the following forklift licences do you have?

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Operations Manager jobs in Auckland, Auckland, New Zealand

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