Customer Demand Planner

Auckland, Auckland, New Zealand

Job Description About the role

Reporting to the ITP Demand Planning Manager, you will be responsible for the management of rolling 0 -6 month horizon Demand Plan and the Facilitation of the ITP Demand Planning Process.

Responsibilities:

Coordination and maintenance of the rolling 0 - 6 months Demand Plan (short term) for assigned Customer only, across numerous product categories (SKU’s)

Execution of ITP Demand Planning Process routines in partnership with supply planning, logistics, sales and other internal functions.

Contribution to the ITP Demand & Supply Handover Process incl. detailing ongoing changes, RCA of Over and Under forecasting and Accuracy of Forecast being passed on to the supply team.

Execution of ongoing Root Cause Analysis to support Forecast Accuracy and Bias Improvements contributing towards our improved forecast accuracy KPI’s.

Perform regular statistical modelling exercises to ensure the 0-6 month forecast remains up to date and relevant to customers and ongoing demand.

Perform Data Maintenance to ensure Mater Data Accuracy across systems

Ownership of Customer order Plan & Forecast Alignment Process in partnership with Sales, Supply and Logistics

Facilitation of Weekly & Monthly Reporting routines

About you

Ideally 2+ years’ experience in a similar role building end to end demand plans. Experience working with statistical modelling and data accuracy (preferably within Operations/Supply but open to wider industry experience)

Skills:

Strong proficiency in Microsoft Excel

Excellent communication skills and confidence to hold meetings with high level stakeholders

Good negotiation skills

Presentation skills (preferred)

Analytical approach to problem solving that incorporates business acumen.

Team player who can work with others on a daily basis.

Knowledge of JDA Planning Systems (Desirable)

Degree qualified (ideally in operations, supply chain or manufacturing)

Our culture and benefits

Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities.

We empower our people to own their work and believe that our employees are our greatest asset.

A few examples of our benefits are:

In-house training programs where you will be valued and encouraged to develop, both personally and professionally.

An annual ‘Live Well’ imbursement, to contribute to your well-being.

Access to cultural leave days, celebrating diversity amongst our people.

Hybrid working arrangements available.

12 weeks fully paid parental leave for primary care givers, in addition to government contributions.

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#LI-DNI

Location(s) Newmarket - Auckland Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

ABOUT US

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

WHY US

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.

Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

INCLUSION MATTERS TO US

Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.

Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.

We’re committed to:

Hiring and growing talent from diverse backgrounds and perspectives.

Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.

Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.

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