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Job Source: National University of SingaporeQueenstown, Otago, New Zealand
Corporate Travel Consultant / Operations Manager Corporate Travel Consultant / Operations Manager Travel Agents/Consultants (Hospitality & Tourism)
Exploring Opportunity with Travel Media!
About Travel Media
Travel Media Pte Ltd (TM) is one of Singapore’s most established travel and event management companies, authorized and accredited by the Singapore Tourism Board (STB) and the International Air Transport Association (IATA). Founded in the 1990s with a milestone close to 30 years, Travel Media has earned a reputation for its dedication, consistency and exceptional service in providing corporate, leisure, MICE and wholesale travel management services. With the span of Global Distribution Systems (GDS) and Travel Solutions, Travel Media has the advantage in accessing to various GDS and Travel Platforms which provide a spectrum of Travel content in today’s economic environment.
Location
Our office is located at the central-western of Singapore and is just approx. 3mins walk away from Commonwealth Mass Rapid Transit (MRT) station.
Job brief
With great enthusiasm for travel, a Corporate Travel Consultant will be responsible for promoting and facilitating travel arrangements for clients. The goal is to enhance satisfaction and acquire an expanding dedicated clientele.
Responsibilities
Determining clients’ needs and suggesting suitable travel advise.
Research various destinations and means of travel regarding prices, travel requirements and advisory, reviews etc.
Organize travels from beginning to end, through booking tickets and accommodation, transportation etc.
Supply travelers with pertinent information and travel documents.
Handle unforeseen concerns, feedback and determine rectification and recovery.
Create and update electronic records of clients.
Maintain relationships with key persons and point of contacts.
Collaborating with relevant departments on billing and payment matters such as invoicing, statement, account receivable, refunds etc.
Achieve revenue and profit goals.
Onsite meeting and facilitation with clients and vendors.
Attend seminars to maintain familiarity with tourism trends and product updates.
Requirements and skills
Proven working experience as a Travel Consultant.
Computer literate and excellent knowledge of traveling software (computer reservations systems, Global Distribution System (GDS) - Sabre).
Proficiency in English; knowledge of additional languages, preferably Mandarin is an advantage.
Well versed in various areas of travel (domestic/international, business/Leisure, group/individual etc).
Exemplary sales skills and customer-oriented approach.
Ability to present, persuade and communicate effectively.
Demonstrable ability to handle crises.
Qualification/Certified in Hospitality, Travel, Tourism, Business or relevant field.
Candidate with higher qualification and experience shall be considered for an Operations Manager position.
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
How many years' experience do you have as a Corporate Travel Consultant?
Which of the following languages are you fluent in?
How would you rate your English language skills?
How much notice are you required to give your current employer?
Have you worked in a role where you had team and or line management responsibility?
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Corporate Travel Consultant / Operations Manager jobs in Queenstown, Otago, New Zealand
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