Service Advisor/Warranty Administrator
Richmond, Tasman, New Zealand
Job reference - 36309
Multifranchise dealership group
Relevant automotive knowledge or prior service admin and/or warranty experience required
Market related rates of pay
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The employer and the role
This multi-franchise group is looking to employ a Service Advisor/Warranty Administrator for their Richmond dealership in Tasman.
The main responsibility will be to fulfill Service Advisor duties by acting as the link between the workshop and the customers. You will also have be required to manage the warranty function.
Duties will include:
Managing all service and warranty paperwork
Invoicing
Completing audit procedures
Managing manufacturers dealer standards
Changing dealer standards as required
Closing and invoicing job cards to meet required deadlines
Monitoring and amending claim status
Handling queries and complaints along with management
Additional support duties for the dealership as and when required
Requirements The successful applicant will ideally already have a service administration and warranty background and be keen to join a volume brand dealership. The following skills, experience and attributes are required: Service admin and warranty claims experience in the automotive sector
Solid computer skills
An organised worker with strong attention to detail
Professional presentation
Ability to provide customer service at the highest level
Sound automotive knowledge
A team player happy to help out wherever required
In return This is a rare opportunity in the area to join this well established dealership group. Rates of pay are market related and will depend on your overall level of relevant skills and experience. How to apply Applications from those wanting to relocate from elsewhere within NZ are welcome. If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The international landline is +64 9 271 3200.
Automotive Employment (NZ) Limited and Property Employment (NZ) Ltd are wholly owned subsidiaries of JOBCORP (NZ) Ltd. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.
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