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Allstate
Wellington, Wellington, New Zealand
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Job Source: AllstateAskNicely
Wellington, Wellington, New Zealand
Online Customer Success Manager word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word w
Job Source: AskNicelyTapi
Wellington, Wellington, New Zealand
Full time $80,000 – $100,000 per year + Commission Tapi is a SaaS platform that simplifies property maintenance and repairs for property managers. We’ve conquered New Zealand and are now market leaders. We are swiftly doing the same in Australia. Our customers love our product, and our team. We’re on a mission to be the world’s smartest property pl
Job Source: TapiWellCare Health Plans
Wellington, Wellington, New Zealand
Customer Success Manager - Work from home word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word w
Job Source: WellCare Health PlansR.S. Lane Panel and Paint (2016) ltd.
Wellington, Wellington, New Zealand
Forward to localhost with Webhook.site CLI whcli forward --token=dfee61ec-4784-46e9-b3ad-7c61a275049e Install whcli Webhook.site generates free, unique URLs and e-mail addressesand lets you see everything that’s sent there instantly. Built-in integrations: Google Sheets, Excel, Slack, Dropbox, SFTP, Email,Push Notifications, and more URLs never
Job Source: R.S. Lane Panel and Paint (2016) ltd.Yoobee Colleges Ltd
Wellington, Wellington, New Zealand
Role type: Permanent, Full-Time Who are we? At Yoobee Colleges, we believe learning should be defined by the exceptional.New Zealand’s largest specialist creative and technology college; we’ve been fuelling the creative and tech industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. We offer onlin
Job Source: Yoobee Colleges LtdYoobee Colleges
Wellington, Wellington, New Zealand
At Yoobee Colleges, we believe learning should be defined by the exceptional. New Zealand’s largest specialist creative and technology college; we’ve been fuelling the creative and tech industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. We offer online delivery, alongside our campuses based in
Job Source: Yoobee CollegesContact Energy
Wellington, Wellington, New Zealand
At Contact, we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We’re a power and broadband company, but we’re so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable energy and digitising customer journeys
Job Source: Contact EnergyWellington, Wellington, New Zealand
Account & Relationship Management (Sales)
It’s an exciting time to join Accessit as we prepare for further growth and scale!
Accessit Software is transforming education through its cloud-based resource management solution. Our mission is to empower schools and libraries with innovative digital solutions that streamline operations, promote literacy, and inspire a passion for reading among students.
By providing accessible and user-friendly tools in over 40 countries, Accessit Software creates dynamic learning environments where educators can curate resources effectively and libraries can serve as hubs of learning and discovery. Our overarching goal is to make a positive impact on education worldwide by supporting the growth and development of learners at all levels.
How you'll make an impact:
As the Customer Success Manager at Accessit, you play an important role in cultivating strong relationships with customers post-sale. Your aim is to enhance satisfaction, boost retention, encourage advocacy, facilitate referrals, and identify up-sell opportunities. Your role focuses on three main areas: helping customers maximize their use of Accessit and other Follett products, being their champion and escalation point to resolve ongoing issues, and ensuring smooth renewal processes for all assigned accounts.
What you’ll do:
Develop and nurture positive relationships with customers post-sale to enhance satisfaction and retention.
Drive advocacy, referrals, and identify up-sell opportunities through proactive engagement.
Optimize customer utilization of Accessit and wider Follett product/third-party solutions.
Serve as the primary point of contact for ongoing service and support issues, managing expectations and executing action plans as necessary.
Ensure seamless customer renewals for all assigned accounts.
Collaborate cross-functionally to address customer needs and drive continuous improvement in customer success initiatives.
Provide regular updates and reports on customer engagement, satisfaction levels, and account health.
Stay up to date with industry trends and best practices in customer success management
Act as a customer advocate within the business, representing customer interests and feedback to relevant stakeholders.
Contribute to the development and implementation of customer success strategies to drive business growth and customer satisfaction.
What you’ll bring with you:
Customer-centric:Passionate about understanding and solving customer needs with a strong history of customer outcome focused roles.
Proven experience in customer success/account management role.
Excellent communication and interpersonal skills.
Self-motivated problem solver with effective time management skills.
Excellent decision-making, organizational, and project management skills
Proven initiative, with effective troubleshooting and analytical skills.
Adaptable problem solver who thrives in fast-paced environments.
When you join Accessit, you become part of an impact driven, passionate community of people, dedicated to revolutionizing education and empowering learners globally. Accessit prioritizes achieving results while fostering inclusivity and respect, offering an awesome, supportive environment where teamwork and diversity are celebrated. We support flexible working arrangements and promote continual learning, training, and development opportunities to help you flourish.
Ready to make a difference? Apply now and help us empower the future of education!
Please note: Applicants must have permanent work rights in New Zealand. While this position will remain open until filled, we encourage applying early as we're actively reviewing applications.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Customer Success Manager?
Are you available to travel for this role when required?
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Customer Success Manager jobs in Wellington, Wellington, New Zealand
ⓘ There was an unexpected error processing your request.
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