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New Zealand Frost Fans Limited
Auckland, Auckland, New Zealand
Auckland or Wellington location preferred Full time, standard hours Client Services supports distribution teams across WNZL by looking after a variety of day to day service needs of Institutional & Business Bank (IBB) customers, Customer Due Diligence for IBB & Consumer Bank & Wealth (CBW) along with Transactional Product Fulfilment for Business Ca
Job Source: New Zealand Frost Fans LimitedWestpac Bank
Auckland, Auckland, New Zealand
Full time Add expected salary to your profile for insights Auckland or Wellington location preferred Full time, standard hours Client Services supports distribution teams across WNZL by looking after a variety of day to day service needs of Institutional & Business Bank (IBB) customers, Customer Due Diligence for IBB & Consumer Bank & Wealth (CBW)
Job Source: Westpac BankFlexCareers
, Auckland, New Zealand
For over 120 years we've been helping kiwis on their adventures. We've become a trusted partner to our members, who are at the heart of everything we do. And, as one of New Zealand's most enduring brands, we've become a permanent feature of our cultural landscape. Our people are talented, naturally curious and love to ask, 'what's next?' This means
Job Source: FlexCareersRocket Lab
Auckland, Auckland, New Zealand
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Ou
Job Source: Rocket LabWest Recruitment Pty Ltd
Auckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs Reference ID: 927323 Call: 9689 8999 West Sector: Business Support Job Summary - Permanent Opportunity - Sophisticated and Respected Company - $75,000 + Super + Loading and Penalties Job Description About your new employer Our client has formed a superior reputation within their Indu
Job Source: West Recruitment Pty LtdWest Recruitment Pty Ltd
Auckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs Reference ID: 1137257 Contact: Dean Mumford Call: 0450 901 035 West Sector: Technology Job Summary - Circa $100k + Super & Benefits - Sydney CBD location - Great internal culture- Friendly and fun work environment Job Description Your New Employer West Technology has been retai
Job Source: West Recruitment Pty LtdFletcher Building Limited
, New Zealand
You’ll be responsible for delivering excellent service to our customers when they come through our yard and drive thru/pick up area where you will be dealing with our building trade customer base. Your energetic, outgoing nature and eye for detail will help you to ensure that our customers are receiving prompt, efficient service and sound advice wh
Job Source: Fletcher Building LimitedQJumpers Recruitment Services
Auckland, Auckland, New Zealand
Manaaki Tāngata - Victim Support is a national organisation working to strengthen the mana and well-being of people affected by crime, traumatic events, and suicide in Aotearoa New Zealand. Working with us would mean being able to make a tangible difference in your community and in the lives of people who have experienced crime or traumatic events.
Job Source: QJumpers Recruitment ServicesAuckland, Auckland, New Zealand
This role offers the opportunity to make a significant impact by leading a client services team, driving a Person Directed Service model, and achieving agreed outcomes for client success. The successful candidate will be instrumental in supporting the delivery of key priorities, promoting efficient, effective and cost-appropriate service delivery.
What you'll do:
As a Service Team Manager, you will play a pivotal role in operational management across the service area. You will lead your team with empathy, providing clear direction and communication. Your commitment to continuous improvement will drive positive change within the organisation. You will actively plan and manage resources, ensuring optimal delivery of rehabilitation services across the area. Your ability to develop collaborative relationships will enhance understanding of client services, building efficiency within the organisation.
• Plan and manage resource allocation ensuring optimal delivery of rehabilitation services across the area
• Regularly review Salesforce to ensure service wait times and queues are managed within KPI targets
• Support the development, implementation and embedding of processes and procedures for consistency in practice
• Forecast staffing requirements through optimal scheduling for fluctuations in resource demand
• Lead and motivate the team by providing clear direction and communication
• Contribute to the design and implementation of career development strategies with support from People and Performance
• Initiate and embrace positive change driving a culture of continuous improvement
• Develop collaborative relationships within and across the organisation to enhance understanding of client services
What you bring:
The ideal candidate for this Service Team Manager role brings demonstrated leadership experience with an ability to inspire teams. You have excellent interpersonal skills that allow you to connect with others easily, fostering collaboration within your team. Your ability to work independently, establish priorities, and demonstrate excellent judgement skills sets you apart. An interest in staff engagement and cultural change reflects your commitment to creating a positive work environment. Your excellent communication skills enable you to articulate ideas clearly, both verbally and in writing.
• Demonstrated leadership experience with an ability to motivate teams
• Background in rehabilitation would be beneficial
• Excellent interpersonal skills with an ability to build collaborative relationships
• Ability to work independently, establish priorities and demonstrate excellent judgement skills
• Interest in staff engagement and cultural change
• Excellent communication skills, both written and oral
• Experience with Microsoft suite applications; understanding of Salesforce CRM application would be beneficial
What sets this company apart:
Our client is a leading organisation that puts people at the heart of everything they do. They design services that meet people’s needs now and in the future, bringing people, ideas and resources together in new combinations to make change happen. They believe in co-design through effective engagement and collaboration. They are adaptable, acknowledging the changing world around them and innovating to move forward. They deliver on their promise and hold themselves responsible, being honest, candid, transparent and respectful in all aspects of their work.
Specialism: Secretarial & Business Support
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Service Team Manager jobs in Auckland, Auckland, New Zealand
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