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Giltrap Farm Machinery Limited
, New Zealand
It’s exciting times for us! This means we have an opportunity to join our small Taupō team as a full-time Field Service Technician. Our Field Service mechanics are highly respected with a vast knowledge of the workings of tractor and farm machinery. We are now looking for an individual who has an understanding of the modern tractor and associated e
Job Source: Giltrap Farm Machinery LimitedTDX Limited
Auckland, Auckland, New Zealand
Work for a company that cares about you and appreciates your skills Ongoing technical training, full team of support backing you Who are we? TDX (formerly known as TransDiesel), is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up 40 years ago by a couple of mates, today TDX is r
Job Source: TDX LimitedMitech Group Limited
Auckland, Auckland, New Zealand
Mitech is a growing company primarily supporting the manufacturing and packaging sectors. The focus technologies relate to marking, coding and labelling equipment and custom engineered solutions. Our main brands are Markem-Imaje, WITT, Leuze, Quadrel and Honeywell. Mitech products compromise sophisticated electro-mechanical systems with an importa
Job Source: Mitech Group LimitedImmigration Lawyers New Zealand
Auckland, Auckland, New Zealand
Leading franchise organisation in heavy equipment sector is currently hiring Construction Equipment Technicians. Exciting benefits and career advancement prospects available. Submit your application today! Accredited employer to assist with visa sponsorship to NZ. Field service vehicle provided along with medical insurance and tool allowance. Ex
Job Source: Immigration Lawyers New ZealandHoneywell International
Auckland, Auckland, New Zealand
Driving Infinite Possibilities Within A Diversified, Global Organization THE FUTURE IS WHAT WE MAKE IT Field Service Technician – PLC Auckland Honeywell offers employees the opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us. We are currently s
Job Source: Honeywell InternationalHoneywell International Inc.
Auckland, Auckland, New Zealand
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Job Source: Honeywell International Inc.Automotive Employment NZ Ltd.
Auckland, Auckland, New Zealand
Job reference - 35787 Accredited employer to assist with visa sponsorship to NZ Field service vehicle provided along with medical insurance and tool allowance Exceptional company representing leading brands and top rates Access 32 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recr
Job Source: Automotive Employment NZ Ltd.Wirtgen Group
, New Zealand
WIRTGEN AUSTRALIA is a member of the WIRTGEN GROUP, an internationally operating group of companies in the construction machinery sector incorporating the traditional product brands: WIRTGEN, VÖGELE, HAMM, KLEEMANN and BENNINGHOVEN with their brand headquarters in Germany. As technological leader, we can offer our customers mobile machine solution
Job Source: Wirtgen Group, , New Zealand
Regional Manager, Sales/Service peers, Customer Service
External
OEM’s, End users, Material Suppliers
Tools
Trade Background, Electrical highly regarded
Travel Requirements
Domestic
10 – 20%, Northern Region adaptable to other regions as required.
International
NZ if required.
Job Summary
The Service Technician will be based in Brisbane and will report to the Regional Manager.
The territory will be focused on specific Key Account and territory responsibilities in the Northern Region (Majority being within NSW and QLD) with potential travel throughout the Northern Region as required. Overseas travel may also be a requirement of the role on an “as needs” basis. e.g.NZ.
The Service Technician will be expected to provide a high level of field equipment support to the customer base through a good grounding of core technical, mechanical and electrical skills coupled with an ability to plan, prioritise and to work in a largely autonomous fashion.
The Service Technician will be expected to:
Have shared responsibility for Part budgets in the given Territory.
Provide a high level of technical service support to the customer base for both Preventative Maintenance and Breakdown situations.
Promote the technical and performance characteristics of products and make market development calls with other team members and the Regional Manager.
Have ability to plan and prioritise work commitments in a dynamic environment.
Display the capability to offer alternate technical solutions to problems.
Specific project management responsibilities.
Provide a high level of technical analysis, assessment and advice on existing installed equipment, potential products and projects as well as competitive offerings.
Specific support to industry and market segments of Food & Beverage, Meat and Agriculture industries, and others as required. Customers including: Arnotts, Greens, Parmalat, Fosters, CCA, Castlemaine, Asahi.
JBS Swift, Teys, and Nippon sites (Oakey, Mackay).
Orora and Visy.
Characteristics
General critical characteristics sought in a successful Service Technician are:
To be able to display an understanding of best practice servicing techniques and methods.
Be able to provide accurate and reliable analysis and assessment of equipment status, scope of work and costing.
Display effective work organization and planning methods.
Internal interaction and support visible at all levels of the business.
Demonstrate good customer service skills and be able to manage customer’s expectations.
Be an effective, reliable business partner to the existing team, including Regional Managers.
Be participative in the sales and service team’s operational activities as well as assisting with short and intermediate planning.
Measures
KPI’s as below:
Territory part sales targets.
Increase of active Customers and Revenue year on year.
High communication (written and oral) / administration skills – must have examples for review.
Amount, Quality and Timeliness of all activities, including prescribed Corporate responsibilities.
Specific Workday Goals and Targets.
Job Requirements
Trade certificate in mechanical fitting, industrial instruments, electrical trade or similar.
Minimum 4 years providing service support in a field service environment.
Well to highly-developed technical and analytical skills.
Be immunized against Q fever to cater for working with customers in the meat industry.
Achieve a minimum electrical disconnect/reconnect license valid for the state of Queensland.
Good customer service experience and skills.
Developed computer skills including, Microsoft Outlook, Word, and Excel.
Strong command in both spoken and written English.
Ability to schedule and prioritize tasks to consistently meet deadlines with high quality work.
Meticulous, independent and a good team player
Confirmation
Job Holder Acknowledgement
Name:
Name:
Signature & Date:
Signature & Date:
About Us Whatever you do today, Nordson Corporation is likely a part of it. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization.
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Field Service Technician jobs in , , New Zealand
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