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TTEC
Auckland, Auckland, New Zealand
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Inbound Customer Service Representative working on our client site in Auckland, New Zealand you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion for helping others and giving them
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Job Source: ExtrastaffAuckland, Auckland, New Zealand
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working on our client site in Auckland, New Zealand you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customer’s issues before escalating to the next level.
Whether it’s getting answers for customers quickly, support in marketing the client products through brand welcome calls or annual service reminder calls, you’ll be the difference between their customer experience being just average or an exceptional one
During a Typical Day, You’ll
Communicating information to customers in a confident & knowledgeable manner
Capturing changes to customer records and detailing requirements for follow up whenever necessary
Promotion of client products including purchase recommendations to customers
Follow occupational health & safety policy and procedures
Manage customer relationships and liaise effectively with internal and external stakeholders
Uphold privacy and confidentiality guidelines when communicating with Customers
Undertake administrative duties including report preparation where required
Assist in special projects and participate in any other duties as requested
What You Bring to the Role
High school certificate
1 year experience in a outbound sales / service role in a call center setup
Recognize and solve problems of mid-to-high level customer service issues
Computer savvy
What You Can Expect
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
Working hours 7 am to 3 pm Monday to Friday
And yes...23.50 NZD per hour guarantee, and all the benefits you'd expect and maybe a few that would pleasantly surprise you
Visit for more information.
Work Location
On Site
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.
We trust you already have the necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.
You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
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Customer Service Representative Auckland, Auckland jobs in Auckland, Auckland, New Zealand
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