Medical Receptionist
Tuakau, Waikato, New Zealand
Medical Administration (Healthcare & Medical)
We are looking for a fun, hardworking receptionist to join our amazing team at Tuakau Health Centre. Do you enjoy working with people? Would you like to work with people from diverse backgrounds every day? Does it drive you to make an impact by helping those in the community when they need you most?
If so, we'd love to hear from you. Our reception team is central to everything we do, keeping all tasks on track and ensuring the highest quality patient experience possible.
We are seeking a receptionist to join us part-time, working 4 days a week. You may at times be asked to work an extra shift. The pay range is $25-28/hour, depending on experience.
About us:
Tuakau Health Centre is a busy practice located on George Street in Tuakau, Franklin. We have 4 GPs, 1 Registrar, 1 Nurse Practitioner and 8 Nurses. Our reception team is made up of up 4 staff who work a mix of full-time and part-time working across the week, up to 4 on a shift at any one time.
Medical receptionists play a vital role in guiding the clinic's operations daily. Reporting to our practice manager, you will be the first point of contact for all our patients, whether they walk into the clinic or call us. So, the successful candidate must show empathy and initiative as well as be calm under pressure. Since we value laughter and encourage humour in our supportive team, we are seeking an individual with a sense of humour.
Key responsibilities will include:
Attending to all patients/visitors on arrival at the clinic
Answering telephone calls
Assisting with account enquiries, invoicing and reconciling accounts
Recording patient details, registrations and updating patient information
Completing general administration tasks
If you can tick most of the below boxes, we would love to hear from you:
Passionate about giving top-notch service in a friendly, professional, and helpful manner. Medical receptionist experience preferred but not essential.
Good time management skills and ability to multi-task in a fast-paced environment
Organised, reliable, and well-presented with excellent verbal and written skills
Bubbly, enthusiastic, and a ray of sunshine for our patients (someone who greets everyone with a welcoming smile)
Computer literacy: previous experience with Evolution or Medtech an advantage
Flexible and able to turn your hand to whatever is most needed
A commitment to the principles and practice of health equity and a desire to constantly upskill
If this sounds like you, click on the Apply button now. Please do not send your application directly to the clinic. We will only shortlist via Seek.
Tuakau Health Centre uses different approaches and resources to achieve equitable outcomes for the people we serve. Our organisation recognises Māori as tangata whenua and is committed to upholding Te Tiriti o Waitangi.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a medical receptionist?
How would you rate your English language skills?
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