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Niccars
, New Zealand
Are you a ‘people-person’? Do you get real satisfaction from creating an outstanding customer experience? We have an exciting opportunity for a warm and friendly person with exceptional customer service skills to join our team as a Service Advisor. If you enjoy working in a dynamic environment whilst continuing to grow and develop with the support
Job Source: NiccarsTaupo
, New Zealand
Taupo, Full Time, Automotive Please Quote Reference Number 96162 Automotive servicing background - Looking for change? Strong attention to detail and administration skills Join the service team at Ebbett Taupo The Ebbett Group is one of the largest automotive retailers in New Zealand, and has been a trusted name in the automotive business since 192
Job Source: TaupoAutomotive Employment NZ Ltd.
Auckland, Auckland, New Zealand
Job reference - 36229 Top vehicle brands High earning potential with large base salary and car Well established group with career growth opportunities Access 32 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991. Rewards This is a top remunerating Service Adviso
Job Source: Automotive Employment NZ Ltd.Audi Group
Auckland, Auckland, New Zealand
An opportunity has arisen to join Giltrap Audi and Cupra North Shore as our Service Advisor looking after our European brands: Audi and Cupra. Based in Wairau Valley, Auckland you will be working with a small, close-knit team, reporting directly to the Aftersales Manager. This is a hands-on role, where we require a proactive problem solver, w
Job Source: Audi GroupStjohnqld
, New Zealand
St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 27 hospitals and services comprising more than 3,500 hospital beds, including home nursing, disability services and social outreach programs. As a Catholic, not-for-profit group, we i
Job Source: StjohnqldNew Zealand Government
Auckland, Auckland, New Zealand
Patient Administration Coordinator - Patient Service Center at Te Whatu Ora - Health New Zealand Te Toka Tumai Auckland, Auckland 12 month Fixed Term, Monday to Sunday Close to transport links Development opportunities available Te whiwhinga mahi| The Opportunity: We are looking for an admin superstar, to join our existing Patient Administratio
Job Source: New Zealand GovernmentEmerge Aotearoa
Auckland, Auckland, New Zealand
Emerge Aotearoa is a committed Tangata Tiriti NGO and a national provider of mental health, addiction, disability, offender rehabilitation, well-being, and housing services. In our work we demonstrate the core values of Whakawhanaunga, Manaaki, Ako and Whakamana. Reporting to the National Director Services, the Strategic Advisor will provide strate
Job Source: Emerge AotearoaConcentrix
Auckland, Auckland, New Zealand
Description Are you a customer service expert who genuinely cares about making authentic connections? In your role, you will answer inbound calls from customers of one of the best and loved flat-pack furniture brands in the world. You will leave a lasting impression on your customers by providing friendly, personal, and efficient service. Key R
Job Source: Concentrix, , New Zealand
Evolutio is an independent Hospital Eye Service provider, established in 2011 and having seen over 1 million patients, using milti-disciplinary clinical teams, working together to deliver a high-quality ophthalmology outpatient and minor surgical service, for NHS and self-pay patients. Joining the evolutio team, you will find an opportunity to be part of a diverse and ambitious clinical team.
We are seeking an enthusiastic and motivated person to join our head office team in Henley-on-Thames. As a Patient Support Advisor, you will be responsible for ensuring that patient care is coordinated across our service, including answering patient queries, booking hospital and community clinic appointments and working closely with our clinical team to ensure patients are receiving appropriate care. To be successful within the role, you will need to be enthusiastic, confident, compassionate, motivated, attentive and show high levels of integrity and patience whilst working under pressure, embracing our ethos that patient safety and experience is core to delivering an exemplary service.
Main Duties and Responsibilities
– Answering inbound calls, including those from patients, GPs and opticians
– Answering patient’s queries, both verbal and written
– Taking incoming Telephone Triage calls from patients, discussing the patient’s choice of care provider, scheduling the appointment where possible and referring their care on to the correct service
– Processing of complex and emergency referrals in a safe and timely manner
– Ensuring patients are clear on next steps, appointment details and receive relevant documentation
Key Skills:
– Excellent phone manner
– Attention to detail and high levels of accuracy in a busy service
– Ability to manage workload and prioritise tasks
Location:
– Henley on Thames, Oxfordshire
How to apply / recruitment process
– Complete the questionnaire below and send your CV and covering letter to [email protected]
– Face to Face interviews for successful applicants
– Second round interviews
– Job offer
Details
– Permanent / Full or Part-time
– 28 Days holiday, inc public holidays
– Private Health Insurance
– Cycle to work
– NHS Discounts
We require all new applicants to complete our online recruitment form and profiling questionnaire. Once both are completed we will be in contact.
To support our recruitment process we have employed the use of PeopleMaps. PeopleMaps is simple to complete and can help provide an insight in an applicant’s character so we can tailor our approach to recruitment.
You must comply at all times with Evolutio Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents to the HR department.
Equality and Diversity
You are required to abide by Evolutio policies and procedures and to actively support the company commitment to equality and diversity in both employment and the delivery of services. All patients, staff and visitors must be treated equitably, with dignity and respect taking into account their race, gender, ethnic origin, age, disability, sexuality etc.
Respect for Patient Confidentiality
You should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Infection Prevention and Control
All employees have a personal responsibility to comply with Evolutio Infection Prevention and Control policies to protect their own health, the health of patients, visitors and other employees and to prevent health care associated infections. This includes a requirement to maintain a safe, clean and tidy work environment. All clinical staff must ensure rigorous and consistent compliance with standard infection control precautions including Hand hygiene, dress code and use of personal protective equipment and other clinical care policies and protocols applicable to infection prevention and control. Employees are required to challenge poor performance or poor practice in relation to infection prevention and report any breaches to the HR department.
Safeguarding Children and Adults
All employees have a responsibility to safeguard and promote the welfare of children and adults including but not limited to patients, members of the public and colleagues. You will be responsible for ensuring you undertake the appropriate level of training in accordance with our safeguarding policy training strategy and that you are aware of and work within the safeguarding policies of Evolutio.
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Patient Services Advisor jobs in , , New Zealand
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