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Kuehne + Nagel AS
Auckland, Auckland, New Zealand
Kuehne+Nagel’s Sea Logistics Customer Care Team is evolving, and we have an awesome opportunity for you to join the team! This role sets itself apart from other Customer Care roles within the industry. Your Role As a Customer Care Specialist, you will play a vital role in ensuring our customers receive the highest level of support while also driv
Job Source: Kuehne + Nagel ASSealink New Zealand Limited
Auckland, Auckland, New Zealand
If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today! Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, co
Job Source: Sealink New Zealand LimitedWorkday (NZ) Unlimited
Auckland, Auckland, New Zealand
About the Role Welcoming new Workday customers to the Support ecosystem Work closely with other Customer Care analysts to ensure our customers’ inquiries are efficiently followed up on Handle an incoming case queue and help resolve customer issues in a timely manner Clearly and succinctly detail communications to customers Liaison between the
Job Source: Workday (NZ) UnlimitedWorkday, Inc.
Auckland, Auckland, New Zealand
1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionality Customer Care Analyst (Japanese Speaking) page is loaded Customer Care Analyst (Japanese Speaking) Apply remote type Flex locations New Zealand, Auckland time type Full Time posted on Posted 5 Days Ago job r
Job Source: Workday, Inc.Marston's PLC
Auckland, Auckland, New Zealand
Pub March Hare Overview We’re on the lookout for a supervisor to join our team! Enter a world of variety and opportunity with us at Marston’s. Having a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the team will pride yourselves on delivering an experience that gets our guests comi
Job Source: Marston's PLCMcKay
, New Zealand
Industrial Facilities and Infrastructure About the role: We are searching for an experienced E&I Supervisor who has industry experience and can lead from the front. You will be required to supervise and organise staff in your area and ensure all work, contracts and project plans are carried out to required levels of service, safely and, work delive
Job Source: McKayHick Bros Group
Auckland, Auckland, New Zealand
Hick Bros is a family-values based organisation and a market leader in complex earthworks/civil and infrastructure projects. Currently we are completing some of New Zealand’s largest projects undertaken in both land development and public infrastructure. We are a self-performing contractor with a large fleet of heavy machinery to deliver projects w
Job Source: Hick Bros GroupAIA Hong Kong and Macau
Auckland, Auckland, New Zealand
Play a pivotal role in ensuring compliance, maintaining high-quality service delivery, and driving excellence within the financial services sector. Key responsibilities include: Supervising processes related to advice, disclosure, record-keeping, and complaints for AIA FAP Advisers Conducting thorough supervision reviews to ensure compliance with A
Job Source: AIA Hong Kong and MacauAuckland, Auckland, New Zealand
Benefits
Work with a leading range of medical devices within an established, growing local company.
$75,000 NZD + Super.
Ellerslie, Auckland location.
About the company
Be part of a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.
About the opportunity
Join an established business, in a newly created role. Bring your excellent stakeholder communication to liaise between distributors, sales teams, and customers. Foster relationships with distributors, and gain the opportunity to contribute to an ever evolving business, in a way where you are encouraged to positively challenge current processes.
Take inbound and make outbound calls to customers to manage the order. Order management in SAP & Salesforce.
Duties
Be the daily person of contact between local distributors, sales teams, customers ( NZ hospitals), and internal stakeholders.
Manage workflow and delegate tasks to ensure productivity and KPI's are achieved.
Process orders received in SAP & Salesforce.
Managing customer expectations and investigation of orderswith distributors, 3PL and customers.
Ensure complaints are resolved quickly and expertly, and escalated when required.
Skills and Experience
Previous experience in Customer Service in a Medical Device, Pharmaceutical or FMCGorganisation.
Experience delivering on projects is necessary in this role.
SAP & Salesforce knowledge and experience is necessary.
Strong attention to detail and multi-tasking ability.
An understanding of distribution and logistics is highly desirable.
Strong communication skillsare necessary.
Proven problem solver.
Culture
Team is engaging and hard working - fantastic team and organisation to be a part of.
How to Apply
Click apply or contact Kelly-Ann Pedersen, Recruitment Consultant on 02 8877 8772 for a confidential discussion.
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com
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Customer Care Supervisor jobs in Auckland, Auckland, New Zealand
ⓘ There was an unexpected error processing your request.
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