We are currently looking for a "Service Coordinator" to join for a 10 months temporary, full time assignment. The successful candidate will have prior experience in customer service and the knowledge in Pronto Software.
Responsibilities will include:
Provide support to enable the effective and smooth running of the division
Promptly prepare accurate job costing for invoicing
Check, update and manage Health & Safety information contained in the Vault software
Check daily time sheets and collation to job sheets
Follow up of customer complaints and job queries
Liaise with Service technicians on a day to day basis regarding workload, new jobs, job notes required in the office
Support the manager with preparation of the monthly report
Assist with office administration as and when required
The ideal candidate will have :
Relevant tertiary qualification or 3 to 5 years' experience in a service operations
Experience in using Pronto service & contracts module
Prior experience within a trade service or facilities management environment
Experience in the management of service technicians in the field
Strong administration and data entry experience
Health & Safety administration experience
Superior operational ability and proficiency of MS Word, Excel, and database systems
Experience in advanced customer care and excellent telephone skills
Hold a current unrestricted NZ drivers licence.
Professional environment where you feel valued and inspired
A supportive orientation and ongoing professional development
An international and diverse work atmosphere
A supportive senior management team
If you think you have what it takes, don't wait, apply today!
You must also be a citizen or resident of New Zealand to apply.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Customer service, Pronto Software System, service operations
Job Reference : 90M0430059_1604875624
Position Type : Temporary
Sector : Customer Service & Call Center, call centre & customer service
Working Hours : Full-Time
Location : Auckland, Auckland, New Zealand
Salary : NZ$52 - NZ$52 per year
Residency : It is required that you are a resident or citizen
Contact : Julia Makhovskaya, Contact Code: 90M0430059, Randstad, 0210, New ZealandApply
Share this job
Here at Auckland Transport (AT) we are taking Auckland's transport system into the future, connecting our city to give Kiwis easy journeys. It's an incredibly exciting time for AT. You'll be part of AT's Reshape and Design team which is a new initiat...
We’re pleased to be assisting an industry leader with the recruitment of a Service Designer to join an exciting project. This is a contract role initially running until the end of March 2021. This role brings together all aspects of service design an...
Listed yesterday | Be an early applicant Listing Description Location North Shore City, Auckland Job type Full time Duration Permanent Description North Shore based cabinet design and installation company is inviting an experienced ser...
SPFP is looking for an experienced Manager to run our Auckland Service operations. The Service Manager's primary responsibilities are; To manage SPFP’s Auckland service operations, including the required fire system testing, surveys and appropriate I...
Service Manager - Laboratory Service (Full time), Listed today | Be an early applicant Listing Description Key details Location Manukau City, Auckland Job type Full time Duration Permanent Description Opportun...
We are seeking an experienced Service Delivery Manager to support and manage a portfolio of Microsoft Dynamics 365 clients based in Wellington, Auckland, or Christchurch. The successful candidate will ensure a high level of customer service is met by...
PROTECTING NZOperating throughout NZ this team sell and maintain the equipment that keeps NZ safe. They’re the main player in threat detection machinery found in airport security, ports, correctional facilities and more. They have a dedicated team of...
We are Auckland's leading transport and storage specialists, our head office is based in East Auckland. Auckland Movers & Storage is part of a larger group of companies owned & operated in NZ leading in multiple industries such as the following; Tran...