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Team Leader Housing Services

Invercargill City, Southland, New Zealand

Management (Community Services & Development)

Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

This position is a great opportunity for an experienced professional leader to join our Transitional, Emergency Housing and Sustaining Tenancies teams. Our team provides navigation services to tenants who are experiencing homelessness or housing distress. You will be focused on leading team members, providing support to secure housing, building tenancy skills, support services, and service navigation.

This is a permanent full-time position based in Dunedin, working Monday to Friday.

Duties of the role could include:

Provide practical support, oversight and co-ordination to staff who are tasked with delivering emergency housing services to tenants/ service users, and ensure teams are trained, cohesive and work collaboratively

Integrate expertise, knowledge, and competencies in line with Emerge Aotearoa's commitment to provide quality services

Manage and plan services within the budgets allocated, in collaboration with the Operations Manager - Housing

Continuously seek new ways of improving the services provided and the desired outcomes for service users

Raising any new risks and hazards at regular team meetings

We are looking for an enthusiastic Team Leader who has a solid background in coaching and leading people to achieve success, is passionate about providing inspiring, hands-on leadership, and working with people who connect clients to support networks in the community and assisting them to reach their potential.

You will be a person who is comfortable working with diverse groups of people. Each day can bring new challenges. We'd love to hear from you if you can provide structure and consistency while being compassionate, open-minded, and flexible.

You'll naturally be a problem solver, quick thinker and enjoy connecting with the community. You'll use your non-judgemental attitude and belief to encourage clients to change and grow.

What you need:

At least two years people leadership experience

Emergency housing experience is desirable

A minimum of two years of experience working in the health, social, or community housing sector is preferred

Experience working positively with internal and external stakeholders to achieve service objectives

In-depth knowledge and experience working with clients who have high and complex needs

Good communications skills to effectively communicate with the people in the community, kaimahi, tangata whaiora, and their whānau

It's essential that you have a full New Zealand driving licence

Eligible to work in New Zealand

Our team culture is very important to us. We build each other up, support one another and celebrate each other's success both personally and professionally. We love to have fun, drink coffee & laugh a lot - the conversation ranges from food and whānau, to travel and fitness.

In addition, we also offer:

Learning, development, and training opportunities, inclusive of 5-10 paid study leave days.

Great staff benefits, including store discounts, and 3 days of well-being leave.

Discounted health insurance through Southern Cross Health.

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Team Leader Housing Services jobs in Invercargill City, Southland, New Zealand

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